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Information We Collect About You

Legal Navigator collects information about how users interact with the Website, including:

• Number of returning users and rate of returning users versus new visitors
• General analytics data such as the page that users first enter, referral source, specific search terms, bounce, average time spent per page, and percentage of visits by subject matter
• Navigation details about curated experiences including internal events within curated experiences, leaving the interview to read an article that the interview recommends, moving backward in the interview, bounce rate from internal search results (exiting the site), and bounce rate from initial question on a guided interview (exiting the site)
• Search keywords and search results destination
• Non-session specific navigation details regarding topic icons including a record of the topic icons that user clicks on and all actions user takes within the topics

We collect this information:

• Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web server logs, web beacons, and JavaScript.
  
  
  

Information Collected Automatically

Our Website collects information that helps us serve you and lets you use certain features of the program. To do this, we may use cookies, web server logs, web beacons, and JavaScript.

Cookies: Our Website may use web, HTML5, and Flash cookies. These allow us to identify your browser and remember your information, settings, and your visits at the Website. We may also use other types of local storage, such as browser- or plugin-based local storage. Most browsers give you the option of enabling, restricting, and disabling cookies. You can control Flash cookies by visiting Adobe’s FlashPlayer Settings or Settings Manager.

Note: If you disable cookies, you will not be able to use all the features of our Website or our web services. That’s because the system needs to remember you to complete your forms and remember the information you provided before.

Our web server log may:

• Collect information about your device, operating system, browser, access domain, and other system settings,
• Identify your system’s language and your country and time zone, and
• Record the page that referred you to our Website, your device’s IP address, and the pages you visit at our Website.
  
  

Analytics

We and our service providers may use analytic services from other companies to learn how visitors use our Website. These services may know certain limited information about you, including your geolocation or IP address, and they share information with us and our service providers about how you use our Website.

Your usage information helps us and our service providers to:

• Troubleshoot any problems and improve our Website,
• Improve the products and services offered by our service providers,
• Meet our legal duties and comply with policies and procedures, and
• Know if you are a new or returning visitor.

Our service providers are committed to the responsible use of non-personally identifiable user data solely for analytics purposes.

What We Do with Your Information

The information you provide at our Website may be used to:

• Present our Website and its contents to you,
• Manage and improve the services we provide and how we communicate with you,
• Perform data analytics,
• Develop new services, or
• Meet and enforce all legal requirements, industry standards, and our own policies and terms, such as our Terms of Use.

The information you provide at our Website may be used in any other way we may describe when you provide the information.

The information you provide at our Website may be used for any other purpose with your consent.

If we use your information in ways other than those listed here, we will notify you when that happens.

Whom We May Share Information With

Subsidiaries and Affiliates

We may disclose personal information that we collect or you provide as described in this privacy policy to our subsidiaries and affiliates for the purposes described in the previous Section, titled “What We Do with Your Information.”

Service Providers

We may share your information as described in this policy with outside service providers, such as software developers we hire to debug or improve our program, or developers of third-party software components (e.g., A2J Author). These providers may only use or disclose your personal information to provide services to us, to debug or make improvements to their software, or to comply with legal requirements. These providers are bound by contractual obligations to keep personal information confidential.

Researchers / Data Analysts

We and our service providers may also share personal information for research, academic studies, data analysis, and reports. Information for these purposes is always aggregated. That means none of the information is linked to a particular person. For example, the data we share may be used to say how many users (not the names of) live in New York. We may also share with others how many people (not who) visited our Website.

Persons We May Disclose to with Your Consent

We may disclose personal information that we collect or you provide as described in this privacy policy to persons or entities with your consent.

We do not share information from:

• Small categories of specific information that contain fewer than 5 people, or
• Specific categories of personal information, such as names and login and access details.
  
  

When Information Sharing Is Required

For legal reasons – We may share your personal information if we have good reasons to believe we need to do so to:

• Enforce our Terms of Service,
• Protect our rights, operations, or users,
• Comply with applicable law, regulation or legal process, such as a court order or subpoena,
• Respond to a request from a government agency, such as law enforcement or an investigation of an illegal activity, or
• Prevent physical, financial or other harm, injury or loss.
• If our business structure changes
• If we sell or transfer some or all of our business or assets, such as during a reorganization, dissolution or liquidation, we may transfer your personal information to a third party. But that third party must agree to protect your personal information according to the terms of this Notice.
  

How We Protect Personal Information

We have administrative, software, and physical safeguards designed to protect the personal information you provide at our Website against accidental, unauthorized, or illegal access, disclosure, destruction, loss, change, and other illegal use. Though we do our best to protect your personal information, any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Links to Other Websites

Our Website lists links to other websites that are not part of our organization. We list those links to make it easier for you to get information at their sites. We do not have control over the content or privacy policies at those sites. It’s a good idea to look at the Privacy Notices of those websites before you use them.

Privacy Policy Updates If there our privacy practices changes, we will post a notice on www.legalnavigatorhawaii.org. The date of the change will appear at the top of the Privacy Notice.